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Escalators crossing the atrium of a shopping mall

Wi-Fi for a shopping mall

How to give shoppers free Wi-Fi with a branded sign-in, kept separate from the networks tenants and mall operations rely on.

What the site needs

  • Thousands of shoppers move through atriums, corridors and food courts, and the busiest spots change by the hour.
  • Shoppers, tenants, point-of-sale and building systems all need wireless, without being able to see each other.
  • Shoppers should sign in through the mall’s own branded page before going online.

Where to use Wi-Fi 7 and Wi-Fi 6

Wi-Fi 7

Atriums, concourses, food courts and event spaces

Tri-band radios and wide channels carry the largest crowds.

NB-AP744-CNB-AP722-C

Wi-Fi 6

Service corridors, loading bays, car-park lobbies and the management office

Fewer devices per access point, so dual-band Wi-Fi 6 covers them at lower cost.

NB-AP644-C

How to do it

High-density Wi-Fi 7 in open areas

Place tri-band ceiling access points over atriums, concourses and food courts, where the most devices gather.

Branded guest sign-in

Newbridge IAM presents the mall’s own captive portal and authenticates shoppers before they reach the internet.

Separate networks on one system

Guest, tenant and operations traffic run on their own SSIDs and VLANs, with client isolation on the guest network.

One console for the whole building

The Controller manages every access point, with firmware upgrades scheduled outside trading hours.

What you get

  • One guest network and one sign-in experience on every floor.
  • Tenant and operations traffic kept apart from the public network.
  • The whole estate managed from a single console.

Planning Wi-Fi for a shopping mall site?

Tell us about the site and we'll propose a design and a quote.